We get You
Running a business is like riding a bike – you have to keep moving or you fall down…
And unexpected IT breakdowns are like potholes on the road to success. When work grinds to a halt as a result of a totally avoidable IT problem you and your business bicycle have faceplanted into a ditch that you didn’t see coming. The race hasn’t stopped but you’re waiting in the mud for a medic. In your business, downtime means loss of revenue, productivity, possibly your reputation and, adding insult to injury, there’s the very real cost of repairing the situation.
What if you could partner with an IT company who is equally invested in avoiding expensive IT breakdowns in your business and who pro-actively manages your IT environment so that you never have to fall out of the race?
Give your business the advantage of having uptime all the time. Connect with us.
If you love the rush of adrenaline you feel when the network fails or email servers are down, then we’re sorry to disappoint you… Absolute Managed Services makes business IT so easy you’ll have to seek your thrills elsewhere.
In the old “break-fix” mindset, a major catastrophe happens – you call your support company (exciting right?). The harsh truth is that they have no real incentive to fix your IT system permanently (or quickly) because the more problems you have, the more they earn.
The same is true for the hourly Service Level Agreement, still commonly used today – a crisis is followed by a call to your IT support. But what happens when your hours run out? In both scenarios you carry 100% of the risk.
Absolute Managed Services support model is fundamentally different. The risk is carried 100% by Absolute. For an easily budgeted fixed monthly fee we optimise the health and functionality of your IT environment with unlimited remote support. Whether it takes us 2 hours or 2 days to fix your problem, our fee doesn’t change. In this scenario it’s actually in our best interest to be pro-active about your IT systems and avoid those tedious, unnecessary hours of crisis management.
THE ABSOLUTE DIFFERENCE
“So far the best thing about Absolute VoIP has been money saving… We also have more direct control over the systems which means we don’t have to rely on Telkom” – Joanne, CTJC
With so many IT support companies out there, how do you know if you can trust that Absolute is fit to manage your IT infrastructure? We’re glad you asked…
Absolute Computer Solutions fosters trust and accountability at every level of our organisation. Each IT task we complete – no matter how big or small – is rated by you, the client, and that rating feeds into the incentive program we run for our highly skilled technicians. Our service gives you unlimited access to a highly motivated team who will go out of their way to keep every aspect of your IT environment running smoothly.
Furthermore, we do Managed Services differently to anyone else. We pay special attention to the big picture so that your IT management is perfectly aligned to your overall business goals. Whether you’re a rapidly expanding start-up or you’re looking to reduce spending, Absolute Managed Services will facilitate quarterly reviews and strategic consulting sessions to ensure that your business has a clear IT plan that’s taking you where you want to go.
Experience in the industry has shown us that clients with a multitude of IT vendors tend to encounter more problems, as well as the counterproductive ‘he said, she said’ mudslinging that comes with that. Conversely, clients who opt for a more cohesive, integrated approach to IT have systems that are far more stable and give far fewer hassles.
Absolute Compute Solutions is able to integrate all aspects of your IT infrastructure, giving your business an expertly crafted solution rather than a makeshift mishmash which ultimately leaves you vulnerable. Get proactive and connect with Absolute Computer Solutions.
Reduced Business Risk
By outsourcing to a qualified team of professionals who are 100% responsible for the optimal functioning of your mission critical systems, you can mitigate operational risk and avoid the unforeseen costs of major IT breakdowns.
Fixed Monthly Cost
With a fixed monthly cost your business can easily allocate and stick to IT budgets. Partnering with Absolute means that you're investing in pre-emptive maintenance to safeguard your business against unexpected & costly downtime.
24/7 Remote Monitoring
Absolute Computer Solutions will monitor your system health around the clock and notify you if there is anything unusual going on - often issues will be rectified before anyone at the office has noticed anything.
Scheduled Task Automation
Optimisation tasks, such as server and workstation disk optimisation or server restarts, are automatically scheduled, monitored and reported on. These can run after hours at no additional cost or inconvenience.
We conduct regular, automated pro-active maintenance checks to help avoid system failures in your business. You can look forward to significantly reduced downtime.
Hardware & Software Audits
An IT Resource Audit can be run anytime on demand to provide a real-time overview of your hardware and software, enabling you to make business decisions based on fact rather than perception.
Early Fault Detection
Alert-based monitoring means that we're notified of most faults in real-time, which in turn means a lightning fast response from our team.
Unlimited Remote Support
There's no cap on the number of hours we spend helping you. And there's no issue too big or too small for us to handle.
Quarterly Review & Consulting
What makes our service unique is that we provide ongoing strategic IT consulting as a built-in part of Absolute Managed Services. We'll help you develop & implement a relevant, customised IT roadmap aligned to your overall business goals.
How It Works
Step 2: ONSITE ASSESSMENT
We’ll start at the beginning and conduct an in-depth audit of your existing IT environment.
Step 3: QUOTE
We’ll will provide a detailed report on your existing IT infrastructure as well as an itemised menu-based quotation with cost per device & services under Absolute management.
Step 4: ACCEPT QUOTE & SIGN CONTRACT
Accept your quotation, sign your Absolute Managed Services contract & look forward to more reliable IT in your immediate future.
Step 5: TAKE-ON
The Absolute team will then roll out management tools, complete your custom IT blueprint and light up your network monitoring portal.
Step 6: PEACE OF MIND
It’s all systems go for a fully optimised and managed IT infrastructure.