We get You
Running a business is like riding a bike – you have to keep moving or you fall down…
And unexpected IT breakdowns are like potholes on the road to success. When work grinds to a halt as a result of a totally avoidable IT problem you and your business bicycle have faceplanted into a ditch that you didn’t see coming. The race hasn’t stopped but you’re waiting in the mud for a medic. In your business, downtime means loss of revenue, productivity, possibly your reputation and, adding insult to injury, there’s the very real cost of repairing the situation.
What if you could partner with an IT company who is equally invested in avoiding expensive IT breakdowns in your business and who pro-actively manages your IT environment so that you never have to fall out of the race?
Give your business the advantage of having uptime all the time. Connect with us.
Managed Services
THE BASICS
If you love the rush of adrenaline you feel when the network fails or email servers are down, then we’re sorry to disappoint you… Absolute Managed Services makes business IT so easy you’ll have to seek your thrills elsewhere.
In the old “break-fix” mindset, a major catastrophe happens – you call your IT support company (exciting right?). The harsh truth is that they have no real incentive to fix your IT system permanently (or quickly) because the more problems you have, the more they earn.
The same is true for the hourly Service Level Agreement, still commonly used today – a crisis is followed by a call to your IT support. But what happens when your hours run out? In both scenarios you carry 100% of the risk.
Absolute Managed Services support model is fundamentally different. The risk is carried 100% by Absolute. For an easily budgeted fixed monthly fee we optimise the health and functionality of your IT environment with unlimited remote support. Whether it takes us 2 hours or 2 days to fix your problem, our fee doesn’t change. In this scenario it’s actually in our best interest to be pro-active about your IT systems and avoid those tedious, unnecessary hours of crisis management.
THE ABSOLUTE DIFFERENCE
“When there is a problem it gets attended to and escalated if need be. If we are not happy we are able to talk to Serge directly… We enjoy the open door policy.” – Joanne, CTJC
With so many IT support companies out there, how do you know if you can trust that Absolute is fit to manage your IT infrastructure? We’re glad you asked…
Absolute Cloud Solutions fosters trust and accountability at every level of our organisation. Each IT task we complete – no matter how big or small – is rated by you, the client, and that rating feeds into the incentive program we run for our highly skilled technicians. Our IT services gives you unlimited access to a highly motivated team who will go out of their way to keep every aspect of your IT environment running smoothly.
Furthermore, we do IT Managed Services differently to anyone else. We pay special attention to the big picture so that your IT management is perfectly aligned to your overall business goals. Whether you’re a rapidly expanding start-up or you’re looking to reduce spending, Absolute Managed Services will facilitate quarterly reviews and strategic consulting sessions to ensure that your business has a clear IT plan that’s taking you where you want to go.
INTEGRATED STRATEGY
Experience in the industry has shown us that clients with a multitude of IT vendors tend to encounter more problems, as well as the counterproductive ‘he said, she said’ mudslinging that comes with that. Conversely, clients who opt for a more cohesive, integrated approach to IT have systems that are far more stable and give far fewer hassles.
Absolute Cloud Solutions is an IT company that makes it possible to integrate all aspects of your IT infrastructure, giving your business an expertly crafted solution rather than a makeshift mishmash which ultimately leaves you vulnerable. Get proactive and connect with Absolute Cloud Solutions.
Quick Facts
How It Works
Step 1: CONNECT WITH US
0214610909
managedservices@absolutecs.co.za
Tell us more about your needs.
Step 2: ONSITE ASSESSMENT
We’ll start at the beginning and conduct an in-depth audit of your existing IT environment.
Step 3: QUOTE
We’ll will provide a detailed report on your existing IT infrastructure as well as an itemised menu-based quotation with cost per device & services under Absolute management.
Step 4: ACCEPT QUOTE & SIGN CONTRACT
Accept your quotation, sign your Absolute Managed Services contract & look forward to more reliable IT in your immediate future.
Step 5: TAKE-ON
The Absolute team will then roll out management tools, complete your custom IT blueprint and light up your network monitoring portal.
Step 6: PEACE OF MIND
It’s all systems go for a fully optimised and managed IT infrastructure.
