Managed Services Logo and Testimonial
your CIO, your level 1, 2 and 3 Help Desk, your Systems Integrator, your ISP Manager, your third party vendor manager, Network Technician, Hardware and Software Supplier, VoIP Provider and Cloud Infrastructure provider all rolled into one.
The Coronavirus has brought the world to a standstill. When you press pause on a global scale, the ramifications are big and long lasting. It may be unpleasant to consider, but surviving something like this often involves layoffs and restructuring. With over 22 years of local industry experience, the Absolute Cloud Team can help you review the cost of your entire range of Business Technology and IT vendors compared to our fully integrated and comprehensive Outsourced Managed Services solution. The Absolute Team is here to help. Connect directly with our MD, Serge Franco and discuss whether or not your current Business IT solution is sustainable for the difficult economic times ahead.
your CIO, your level 1, 2 and 3 Help Desk, your Systems Integrator, your ISP Manager, your third party vendor manager, Network Technician, Hardware and Software Supplier, VoIP Provider and Cloud Infrastructure provider all rolled into one.
Managed Services Logo and Testimonial
The Coronavirus has brought the world to a standstill. When you press pause on a global scale, the ramifications are big and long lasting. It may be unpleasant to consider, but surviving something like this often involves layoffs and restructuring. With over 22 years of local industry experience, the Absolute Cloud Team can help you review the cost of your entire range of Business Technology and IT vendors compared to our fully integrated and comprehensive Outsourced Managed Services solution. The Absolute Team is here to help. Connect directly with our MD, Serge Franco and discuss whether or not your current Business IT solution is sustainable for the difficult economic times ahead.
Absolute Cloud Solutions Microsoft Gold Small and Midmarket Cloud Solutions Gold Cloud Productivity Supporting businesses for 22 years

Our company is looking to dramatically tighten our financial belt for the months ahead. How does Absolute claim to offer more than our internal IT department for less?
With an internal IT department, you pay salaries to all the people who deal only with your internal IT infrastructure. Absolute charges a fixed monthly fee based on how many “seats” your company would require support for. By offering an unlimited amount of remote support, we flip the break-fix mind-set on it’s head. This means that unlike most other IT solutions, it is in our best interest to ensure you have as few problems as possible. A true a win-win arrangement.
Absolute accomplishes this with comprehensive pro-active monitoring and maintenance. We’ve seen it, and solved it all before.
Our tools, along with our team of world class technicians and support staff means that we often solve problems before they become apparent.
At Absolute, we strive to know your business processes inside and out so that you can leverage our wealth of knowledge and experience of the latest best practices specific to our countries technological landscape without losing that personal touch. All for much less overhead.

I’ve phoned tech support before. Being transferred around in order to hunt down someone to fix an issue is never a good experience. I’m hoping Absolute’s support model is a bit different to this?
It certainly is. Our support model is founded on “A single point of Accountability”. Our technicians pride themselves on developing intimate relationships with our clients. When you call, we know exactly who to put you in touch with. This means that there is no “passing the buck” when problems arise. Not only that, but after each ticket is addressed, our clients get the opportunity to evaluate their experience. This not only incentivises our techs, but allows us to continuously improve our services.

This is all sounding good so far, I’m just not looking forward to migrating all of our services from all our various vendors…
We have experience in the migration field and are well versed in handling this for you. Our emphasis is always on planning and preparation. The first step is to isolate components and deal with them individually. We find that the majority of faults arise due to poor installation and implementation in the foundation phase and the shoddy integration of additional business technologies. By taking things one step at a time, working from the ground up and ensuring that everything is done properly the first time, we create a harmonious ecosystem for all your third party services to work perfectly together. Absolute will handle all your various third party solutions, essentially consolidating them into a single vendor, a single point of accountability.

How am I better off with one vendor vs multiple vendors?
With Absolute as your sole vendor, we are able to leverage “economies of scale” to further reduce your overheads. The likelihood is that there are several companies under our support who use the same or very similar third-party providers as your company does. By purchasing and managing these licenses in bulk, the respective suppliers offer us discounts and financial incentives. Absolute then leverages these savings in order to reduce your monthly licensing fees for end users (i.e. you and your company).
But the benefits extend far beyond financial savings.
By having a single point of accountability for all these services, you only ever have one number you need to call.

And I suppose that’s what you mean by “Service Consolidation Savings”?

Absolutely. But the savings don’t just extend to time and convenience.  With a broad range of clients that enjoy our services comes a deep understanding of the industry as a whole. Over the years, we have developed strong relationships with various providers, many of whom you may already be working with, we can leverage these relationships in order to ensure you always get the best deal. Applying the same practice across all your third party providers results in even more savings.

Awesome, so whether we are considering outfitting our team with new workstations, incorporating a new piece of software into our business processes or upgrading our internet connection, you guys can point us in the right direction?

Of course, our industry relationships extend across all vendors in various IT sectors. We get all our hardware and software products straight from the source. Our experience, along with these relationships means that we are always in the know regarding the latest in business technology and are able to offer said tech at the most affordable price points. Absolute has years of expertise in designing, installing, upgrading, repairing and maintaining business IT infrastructures. The on-going consulting included in our managed services ensures we always have a clear short medium and long term strategy for your business. This keeps costs down and removes wasted spend. The result is that your company is always moving in the right direction.

Our company may be undergoing various changes and restructuring as it becomes necessary. Is Absolute flexible enough to change and adapt as we navigate the coming months?

Yes. Our model is built on flexibility and scalability. This is why we base our pricing model on the number of “seats” you require support for. Just inform us of any changes, be it due to expansion or downsizing and we will immediately adjust to accommodate.

With the nationwide lock down, our workforce has had to adapt and many of them are now working remotely. This may even become the new normal for them. Is Absolute equipped to provide support to a decentralised workforce such as ours?
It is our speciality. We’ve been supporting businesses working remotely both nationally and internationally for many years. Absolute has been implementing these types of solutions since 1998. We and the available solutions have evolved tremendously into the cloud era. We focus around collaboration, communication, security, ease of access and appropriate functionality in order to provide holistic, integrated and relevant solutions. The context may be new, but Absolute is more than experienced in providing support to any employee, no matter where they may be.

This all sounds perfect! What comes next?
Simply fill out our contact form and I will be in touch as soon as possible. Alternatively, give us a call on 021 461 0909 and ask to speak to Serge. I am looking forward to discussing your specific situation. Even if it turns out Absolute isn’t the perfect fit for your company, I am always happy to point people in the right direction.