1. Introduction

1.1 In the context of electronic messaging, “spam” means [unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose].
1.2 We have a zero-tolerance spam policy.

2. Credit

2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3. Spam filtering

3.1 Our messaging systems automatically scan all incoming [email and other] messages and filter out messages that appear to be spam.
3.2 We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.

4. Spam filtering issues

4.1 No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
4.2 If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.
4.3 You can reduce the risk of a message being caught by the spam filters by:
(a) sending the message in plain text (instead of, or in addition to, HTML);
(b) removing any message attachments;
(c) avoiding the terminology and text styling typically used by spammers; and/or
(d) ensuring that your messages are scanned for malware before dispatch.

5. Receipt of unwanted messages from us

5.1 In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.

6. Variation

6.1 We may amend this policy at any time by publishing a new version on our website.

7. Our details

7.1 This website is owned and operated by Absolute Cloud Solutions.
7.2 Our principal place of business is at Ruskin House, Roeland Street, Cape Town, South Africa.
7.3 You can contact us by writing to the business address given above, by using our website contact form, by email to info@absolutecs.co.za or by telephone on (+27) 21 461 0909.

Absolute Cloud Solutions shall take all reasonable steps to protect the personal information of users and for the purpose of this clause, personal information shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Absolute Cloud Solutions may electronically collect, store and use the following personal information of users:

• name and surname;
• contact numbers;
• email address;
• ip address;
• user selected username and password.

Absolute Cloud Solutions collects, stores and uses the abovementioned information for the following purposes:

• to communicate requested information to the user.
• to provide the user with access to restricted pages on this website.
• to compile non-personal statistical information about browsing habits.
• to provide users with a better website experience that is more relevant to their interests.
• to create a business information database.

We will not disclose personal information to anyone without permission unless:

• we are compelled to do so by law or in terms of a court order.
• it is in the public interest to do so.
• it is necessary to protect our rights.

Marketing
To provide users with the very best in service Absolute Cloud Solutions may use personal information to send information and product updates about their services, or any other products and services, or to permit other parties to send information about products or services which may be of interest.

Use of Cookies
Cookies are pieces of information that a website transfers to your computer’s hard drive for record keeping purposes. Most web browsers are set to accept cookies. Absolute Cloud Solutions uses cookies to make your use of our website and services as convenient as possible. Cookies do not identify users although they do identify a user’s browser. Cookies are used to estimate our number of users and determine overall traffic patterns through our website. If you do not wish to receive any cookies please set the settings on your browser to refuse cookies.

View privacy policy.

Absolute Cloud Solutions shall take all reasonable steps to secure the content of the Absolute Cloud Solutions website and the information provided by and collected from users from unauthorised access and/or disclosure. However, Absolute Cloud Solutions does not make any warranties or representations that content shall be 100% safe and secure.

Absolute Cloud Solutions is under no legal duty to encrypt any content or communications from and to the Absolute Cloud Solutions website and is also under no legal duty to provide digital authentication of any page on the Absolute Cloud Solutions website.

Users may not deliver or attempt to deliver, whether on purpose or negligently, any damaging code, such as computer viruses, to the Absolute Cloud Solutions website or the server and computer network that support the Absolute Cloud Solutions website.

Notwithstanding criminal prosecution, any person who delivers any damaging code to the Absolute Cloud Solutions website, whether on purpose or negligently, shall, without any limitation, indemnify and hold Absolute Cloud Solutions harmless against any and all liability, damages and losses Absolute Cloud Solutions and its partners/affiliates may suffer as a result of such damaging code.